Terms and Conditions

1. OverviewWelcome to Thousand Islands Diagnostics("we," "our," or "us"). These terms and conditions outline the rules and regulations for using our website and services. By accessing or booking an appointment through this site, you agree to these terms in full. If you do not agree with any of these terms, please do not use our services.

2. Service DescriptionWe provide a mobile automotive diagnostics service, which involves visiting the client's location to run a diagnostic scan on their vehicle. The results are provided as an electronic report detailing the error codes found in the vehicle's computer system. Please note that:

• Our service is not a repair service. We do not perform any repairs on the vehicle.

• The representative performing the diagnostic scan is not a licensed automotive technician.

• We recommend consulting a licensed garage for any actual repairs or further diagnostics.

3. Booking and Cancellation

• Clients may book an appointment through our website. Availability is subject to change and may depend on location, time, and other factors.

• If you need to cancel or reschedule your appointment, please contact us at least 24 hours in advance. Failure to provide adequate notice may result in a cancellation fee.

4. Use of Information

• The diagnostic report provided is intended to give an overview of potential issues with your vehicle based on error codes detected in the computer system. It is for informational purposes only and should not be considered a definitive analysis or recommendation for repair.

• We are not liable for any actions taken or decisions made based on the information provided in our diagnostic report.

5. Privacy Policy

• We respect your privacy and are committed to protecting your personal information. Any data collected during the booking process or through our services will be handled in accordance with our Privacy Policy.

• We will never sell your personal information to third parties. Your information may be used in ways that are lawful and for purposes relevant to providing and improving our services.

6. Limitation of Liability

• While we make every effort to ensure that our diagnostic service is accurate and reliable, we do not guarantee that the information provided will be error-free or complete. We are not liable for any losses or damages arising from the use of our diagnostic service or reliance on the diagnostic report.

• We are not responsible for any actions taken by third-party garages or technicians following your use of our service.

7. Disclaimer

• Our diagnostic service is provided "as is," without any warranties, express or implied. We disclaim any and all liability for any consequences arising from the use of the service or the accuracy of the diagnostic information provided.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the province of Ontario, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

9. Changes to Terms and Conditions

• We reserve the right to update or modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review these terms periodically.

10. Contact Information

If you have any questions about these terms and conditions, please contact us at 1000 Island Diagnostics info@tidiagnostics.com